LEAD & COPPERPrivacy policy
Last updated: 10 October 2026
This policy explains what personal information Lead and Copper collects through leadandcopper.co.za, why we collect it, and your rights under South Africa's Protection of Personal Information Act, 2013 (POPIA).
Who we are
Lead and Copper ("we", "us") is the responsible party for the personal information described here. Contact us at info@leadandcopper.co.za.
Information Officer: contactable at info@leadandcopper.co.za.
What we collect, and why
| When you… | We collect | Why |
|---|---|---|
| Create a shooter account | Name, email address, club, the shooting organisations you belong to, the disciplines and divisions you shoot, and the date you agreed to this policy. If you sign in with Google, we receive your name and email address from Google. If your club isn't on our list yet, we also keep the club's name, town and website (no personal details) so we can check it and add it to the list. | To run your account, and to show how many registered shooters each club has (counts only, never names). |
| Log batches | Batch numbers, their verification status, and optionally the date first shot, round count and notes. | To trace product quality back to the production batch. |
| Verify a bag with a photo | A photo of the bag showing its hand-written batch number, plus the batch number you typed. | So our staff can confirm the batch is genuine. The photo is deleted as soon as it has been reviewed; only the result (verified or not) is kept. |
| Log matches (when available) | Match name, date, venue, level, division, batch used, measured bullet weight, chrono readings and power factor, results link, placing, match percentage, your rating and comments. | To understand how our projectiles perform in competition, batch by batch. |
| Apply to become a dealer | Your business details (trading and registered name, registration, VAT and dealer licence numbers, address, website), the contact person's name, role, email and phone number, and the email addresses your staff will sign in with. | To assess the application, set up your dealer account and contact you about supply. |
| Use the dealer portal | Your store's stock counts, reorder settings and orders, and who in your team recorded them. | To keep your store supplied and plan production. |
| Agree to receive marketing | Your choice (yes or no) and when you made it. | Only if you tick the optional box, to email you news, promotions and new product updates. |
| Use the feedback form | Name, email address, topic, product, rating and your message. | To read and reply to your feedback or enquiry. |
We collect this with your consent, which you give when you create an account or send feedback. You can withdraw consent at any time by deleting your account (see below).
Accounts are for people aged 18 or older. We do not knowingly collect information about children.
We do not collect firearm licence numbers, ID numbers or payment details, and we don't use your information for automated decision-making.
Marketing emails
We only send news, promotions and product updates if you opt in by ticking the optional box when you create your account (or apply as a dealer). Not ticking it has no effect on your account. You can change your mind at any time under My account → Edit profile, by using the unsubscribe link in any of our emails, or by emailing info@leadandcopper.co.za.
Visit statistics
We count page visits anonymously so we know how many people use the site. No cookies are set and nothing personal is sent: your browser only remembers the date it was last counted. You can clear this with your browser's site data at any time.
Who processes it for us
We use service providers ("operators") who process information on our behalf and under their own security commitments:
- Google Firebase (Google LLC): website hosting, sign-in and the database that stores accounts, batches and matches.
- Web3Forms: delivers feedback-form messages to our email inbox.
- OpenStreetMap and cdnjs (Cloudflare): the map on our site loads map images and map software from their servers, which receive your IP address as part of normal web traffic.
Some of these providers may store or process information outside South Africa. Where that happens, it is subject to the providers' data-protection agreements and safeguards.
We do not sell your information or share it with anyone for marketing.
How long we keep it
Account information, batches and matches are kept for as long as your account exists. When you delete your account, your profile, batches and matches are deleted from our database straight away. Feedback emails are kept for as long as needed to deal with your message.
Your rights
- See and correct your information: everything we hold about your account is shown in My account, where you can edit your profile.
- Delete your account and all its data at any time: My account → Delete my account and data.
- Ask what we hold, or object to how it's used: email info@leadandcopper.co.za.
- Complain to the Information Regulator (South Africa) if you're unhappy with how we handled your information: inforegulator.org.za.
Security
Data travels over encrypted connections (HTTPS). Database rules mean each shooter can only read and change their own records; only authorised Lead and Copper staff can view accounts and bag photos, to verify batches and support you. Passwords are handled by Google's sign-in service; we never see them.
Cookies and browser storage
We don't use advertising or tracking cookies. If you sign in, Google's sign-in service stores a session token in your browser so you stay signed in. Signing out removes it.
Changes
If we change this policy, we'll update the date at the top. If a change affects how we use information you've already given us, we'll ask for your consent again.